It’s coming! Crucial Conversations: Tools for Talking when Stakes are High

Announcing the CSN Book Club Series:

Crucial Conversations: Tools for Talking when Stakes are High

Do yoCrucial Conversationsu experience conflict from time to time in your role on campus? Are you sometimes caught off guard by situations with staff? Do you avoid conflict in the hope that it will go away? Please join the Campus Supervisors Network team as we read and review parts of the book Crucial Conversations: Tools for Talking when Stakes are High by Patterson, Grenny, McMillan & Switzler, during our summer book club!

In this great book, Crucial Conversations are defined as “A discussion between two or more people where (1) stakes are high, (2) opinions vary, and (3) emotions run strong” and the outcome greatly impacts their lives. We will touch on the major theme of the book, and dive into sections that will help you prepare for and have more successful conversations in the workplace or in your personal life.

Stay tuned for the registration information, coming in the next few days!!!

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