Tools and Links for Supervisors to Excel in Their Roles
Campus Supervisors Network is dedicated to collecting and sharing information about resources that benefit managers and supervisors as they develop and grow in their role. Training, assistance, and networking opportunities all have positive effects on your ability to lead and motivate your staff to perform at their peak. Adopting a mindset of continuous improvement through experiencing these courses and offerings will make you more agile and able to handle situations as they develop, acting proactively instead of retroactively.
Campus HR-related Links
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Supervising Remotely Resources
The key to successfully supervising remote employees starts with the same fundamentals of good supervision, but the way in which you do it looks different. Everyone on your team is adjusting to this change differently. Before making assumptions about the level of contact or support an employee needs, it is best to check in with each of them to get a sense of their comfort level with remote work and managing their workload during this time.
Working at UW
Office of Human Resources (OHR)
The office of Human Resources has many vital services to supervisors and managers on campus — From benefits, to updates on HR Design. Go here for clarifications on new employee onboarding, workforce relations, talent recruitment and more. There are also quick links to HR policies and more.
Learning and Talent Development (OHRD)
The Office of Talent Management within the Office of Human Resources offers many training sessions geared toward managers and supervisors, as well as aspiring leaders at any level of the organization. Visit their website for a complete listing, but here are a few key programs that will benefit you in your daily interactions as a supervisor:
Principles of Supervision and Management (PSM)
Principles of Supervision and Management consists of 11 half-day or 5 1/2 full-day workshops. These are foundation workshops intended primarily for new managers and supervisors. Any managers or supervisors of non-student employees who are not represented by a bargaining unit are eligible for these workshops.
Excellence in Supervision and Management
The Excellence in Management Supervision Certificate Program offered by the Office of Talent Management (OTM) is intended to support the professional development pathways of experienced managers and supervisors who aspire to outstanding skills development and competency in their supervisory work. Participants are requested to have taken Principles of Supervision and Management (PSM) prior to this program or a similar professional development program.
Program Overview (FP2L)
Fully Prepared to Lead is a comprehensive, competency-based development program designed to help individuals master the knowledge, skills, and tools for effective leadership. Participation is open to everyone and is not limited to those informal supervisory or management roles.
FP2L recently adopted the Coordinated Leadership Initiative (CLI) leadership competencies to ensure shared language and skill-building around leadership across campus. These competencies are as follows:
2. Interpersonal Communication
3. Supporting the Learning and Development of Others
4. Honoring Context and Culture
5. Decision Making
6. Fostering Bridge Building and Collaboration
7. Moving Ideas into Action
Thrive at UW-Madison
Thrive at UW-Madison consists of courses designed to help UW-Madison staff and faculty discover skills, knowledge, and abilities that allow them to uniquely contribute to their team and/or organization. Each course provides important tools for building one’s capacity to communicate effectively, gain a better understanding of themselves, their organization, and the UW campus culture, and thereby, contribute to creating a healthy, inclusive, and engaging work environment. UW-Madison employees are encouraged to participate in learning opportunities that maximize their ability to grow personally and professionally.
Check out the Office of Talent Management website for more details on all of these offerings, as well as many other programs and resources for you to leverage in your role as a supervisor.
There is also general information for situations such as conflict resolution on this site, with links to articles and assistance.
Thrive @ UW-Madison Learning Series
Thrive @ UW-Madison Professional Learning Series
The Office of Learning and Talent Development is excited to announce the re-launch of the Thrive @ UW-Madison professional learning series! Thrive @ UW-Madison exists to help faculty, staff and student employees uniquely contribute to healthy, inclusive and engaging workplaces. Courses in the Thrive series support employees’ development of knowledge, skills and abilities that allow for positive contributions to their unit, team and organization through the following courses:
· Effective Workplace Communication
· Building and Maintaining Workplace Relationships (available now)
· Creating Inclusive Work Environments (available now)
· Enhancing Well-Being with Self-Knowledge
· Creativity and Innovation
· Knowing the UW
· Thriving in a Time of Change (available now)
All courses are open to all UW-Madison employees; there are no pre-requisites or associated costs with any Thrive @ UW-Madison courses. There is no required sequence; participants can take Thrive courses in any order based on their needs.
To register and to learn more about upcoming classes visit: talent.wisc.edu
As a manager or supervisor at UW-Madison, you should already be receiving the M.A.N.A.G.E. email newsletter. This monthly email not only talks about classes you can attend, but also current events related to staff that you should be aware of as a supervisor.
If you are not currently receiving this newsletter in your inbox, please send an email to this address: email@example.com.
Supervising at UW–Madison Resource
New to the UW-Madison campus? Want to have a better understanding of how UW-Madison fits into the bigger picture of System? Check out this information-rich document produced by key members of campus to educate and enlighten supervisors at UW-Madison. Link to download:
Employee Assistance Office (EAO)
The Employee Assistance Office (EAO) provides timely assistance to faculty and staff, and their family members or significant others — as they work through life changes, chronic physical, emotional health issues, and work/life balance concerns.
This service is provided free of charge, is completely confidential — no records are kept. This is provided by the University as a means to support and enhance the effectiveness and satisfaction of people who make contributions to the University of Wisconsin-Madison.
Some of the services they provide include:
- Problem consultation/assessment
- Information about community resources
- Educational programs
- Individual referrals
Topics of interest specific to supervising staff:
- Conflict management
- Dispute resolution
- Organizational assessment
- Respect in the workplace
Employee Assistance Office
Room #226, Lowell Hall
610 Langdon Street
Madison, WI 53703
Ombuds provide a safe place for all U.W. Madison employees to be heard, explore concerns, and consider resources, options and strategies to address workplace concerns. Ombuds are impartial and non-aligned, working to promote fairness in the workplace.
Call the Ombuds Office at 608-265-9992 for assistance.
Office for Equity and Diversity (OED)
The Office for Equity and Diversity (OED), a unit within the Division of Diversity, Equity, & Educational Achievement, promotes, integrates and transfers equity and diversity principles to nurture human resources and advance the mission of the University of Wisconsin-Madison. The OED employs multiple approaches to attain its strategic objectives. These include:
- provide leadership and consultation to develop and implement equity and diversity strategies throughout the campus;
- promoting the use of standardized and proactive human resources processes;
- nurturing human resources through the effective use of continuous improvement principles;
- establishing collaborative partnerships with Schools/Colleges and Divisions; and
- coordinating campus compliance with affirmative action and equal opportunity requirements, referred to as AA/EEO compliance
Check out the great Resources page they have on their site, for even more campus connections to tools and services to help you manage effectively.
Cultural and Linguistic Services (CLS)
Cultural Linguistic Services’ mission is to enhance communication, cultural understanding and learning in order to advance in multilingual work environments.
Principles of Practice
The Office of Talent Management at UW-Madison strives to advance these principles in our daily interactions with others to develop trust and enhance relationship development.
Principle 1: Community through Respect & Civility
It is critical to promote respect and the practice of civility in the workplace community.
Principle 2: Excellence through Diversity
Diversity of gender, ethnicity, ability, religion, sexual orientation, culture, position, job function, language, and years of service are crucial components in the pursuit of excellence.
Principle 3: Success through Learning
Continuous professional development is vital to individual and organizational success.
Who May Access Our Services
• Applicants and potential employees
• UW Madison departments requesting their communication in different languages
• Employees seeking workplace learning opportunities
• Employees who might need translation or interpretation services
• Translation and interpretation services into English, Spanish, Hmong, Chinese and Tibetan to facilitate communication in the workplace.
• On-the-job training to enhance workplace communication skills for English language learning-employees.
• Educational opportunities for all UW Madison employees through the Workplace Learning Program.
Communities of Practice (CoP) Office
The Communities of Practice (CoP) Office actively engages the Human Resources (HR) community (including HR Reps and HRS Coordinators) in education and networking, with the goal of improving HR practices across the university. CoP serves as a major link between the HR community and central Office of Human Resources (OHR) to help improve the quality and consistency of HRS and HR service delivery across the University.
UW-MANIAC (Madison Area Network for Innovation and Collaboration) is a dynamic partnership of University and business community people who are creatively exploring the possibilities of a network focused on sparking creative, innovative practices in our workplace.With a breakfast series, afternoon forays and other meetings regularly, you can work on your networking skills and explore tools and strategies to help you transform creative ideas into innovative solutions. For more info, click here: talent.wisc.edu/home/HideATab/LeadershipManagementDevelopment/lmdcommunities/UWMANIAC/tabid/274/Default.aspx
Employee Trust Funds (ETF) and Wisconsin Retirement System (WRS)
Management Training Resources
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Leadership & Management Programs from UW-Madison, Continuing Studies
Continuing Studies at UW-Madison offers a wide range of Leadership & Management noncredit training programs for any adult learners (on- and off-campus), and they always welcome UW participants. Taught by UW-Madison staff as well as leading specialists and consultants in leadership, management, and workplace skills, these courses may be a great option for you to further your training in leadership; they present high-quality conferences, professional certificates, and classes designed to help executives, supervisors, managers, and team members accomplish remarkable results in today’s challenging work world.
Principles of Supervisory Management - Learning and Talent Development
The Principles of Supervisory Management program through Learning and Talent Development at OHR is the most complete, in-depth training any manager can go through to learn the basics of supervising others at the UW. If you have not taken this series of classes yet, contact this office for more information.
Linked In professional networking site offers the ability to network with people from the university and across the world. You can connect with people in your field, subscribe to groups with discussions and forums in your specialty area, or follow trending articles in areas like Leadership, Marketing, or other subject areas specific to your needs. You do need to set up an account in order to use Linked In, but the basic level is free to users.
Harvard Business Review
Harvard Business Review offers news and advice for managers in a broad range of subject matter, from hiring to performance management to managing difficult situations. You can sign up for a daily email with their new content, or visit their site regularly as a resource for your supervising needs. Click the link above to go to their topics page and see if there is content specific to your situation.
Department of Workforce Development (DWD)
Information regarding labor, wage, and leave & benefits at the state level. Be sure to check with your own HR department for clarifications on content to ensure it aligns with campus or divisional policy in your unit.
Plain Language Training
Plain Language skills can help you get your message across quickly and clearly. These skills are useful to UW employees in a wide range of positions that involve communicating with others. Training is available at no cost, and all UW–Madison faculty and staff are welcome to attend.
Participants can take an introductory class on Plain Language as a stand-alone training, or attend three sequential workshops to gain a deeper understanding of core plain language strategies. Those who complete all three workshops can earn a Plain Language certificate.
UW Division of Extension (Formerly UWEX)
UW Division of Extension provides statewide access to university resources and research so the people of Wisconsin can learn, grow and succeed at all stages of life. Extension carries out this tradition of the Wisconsin Idea – extending the boundaries of the university to the boundaries of the state – through its four divisions of continuing education, cooperative extension, business and entrepreneurship, and broadcast and media innovations.
Fred Pryor Seminars
While the campus has a plethora of resources for your management and supervisory needs, there may be a time when you need to go off-site to find the content necessary for your situation. Fred Pryor Seminars offers classes (for a fee) that cover subject matter pertinent to managing. Check out their site for more information.
More Campus Resources
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Leadership @ UW
Leadership for the purpose of positive change
Leadership @ UW provides a monthly venue for students, staff, faculty and the community to highlight, discuss and receive consultations regarding the implementation of UW-Madison’s Leadership Framework.
The University of Wisconsin-Madison has a rich history of developing engaged citizens in an ever-changing society. We believe this is not coincidental, but a natural outgrowth of our university’s culture and mission. Leadership @ UW is a grass roots, institutionally sponsored movement, guided by the spirit of our unique and historic Wisconsin Idea. We believe that facilitating leadership development strengthens our university’s local and global impact.
The purpose of Leadership @ UW is to:
• Illuminate and connect leadership courses, programs, and opportunities.
• Facilitate a shared vision and common language for leadership.
• Identify and promote practices, approaches, and behavior that cultivate positive change.
The UW-Madison Leadership Framework includes outcomes, competencies, and values. The framework articulates ways of engaging in the act of leadership. It provides a structure for individuals and organizations to identify their leadership strengths as well as opportunities for growth.
Engaged Leaders through Employment (ELE)
ELE’s mission is to support UW-Madison employers in creating and sustaining a work culture that values student leadership development through integration of the UW-Madison Leadership Framework and best practices across campus. Attend information sessions to learn more.
University Health Services (UHS)
University Health Services (UHS) is the UW-Madison student health center. In 2016 and 2017, UHS was recognized by the Princeton Review as the best college health service in the United States. For more than 100 years, our physicians, nurses, psychologists, and counselors have offered high-quality health care and wellness services that are culturally respectful, fiscally responsible, and developmentally appropriate to student needs. With more than 100,000 student visits each year, our integrated care model promotes and protects the health of our campus community so that students benefit from them whether or not they ever receive care at UHS.
Office of Strategic Consulting
The Office of Strategic Consulting serves as a resource for academic and administrative units on campus, helping to support major initiatives, change, and improvement efforts. They are well known for the sponsorship of the annual Showcase event on the UW campus, featuring innovations and successes from various campus units.
Career Planning for UW-Madison Employees
Did you know there is a department on campus dedicated to help you actively manage your career at UW-Madison? Their goal is to retain talented, dedicated employees via a commitment to help every employee find professional opportunities and career satisfaction.
Meet with a career counselor to clarify your career goals, identify learning and engagement opportunities, explore other paths and job possibilities at UW-Madison, and get the most from career and professional development resources.
For more information, click on the link.
Campus Climate - Chancellors
UW–Madison is committed to creating a community where every person feels welcome, valued, and able to succeed. This is an ongoing and collaborative effort. Follow Chancellor Blank’s news updates on campus initiatives and events focused on a more diverse and inclusive campus for all.
Hostile and Intimidating Behavior website
Hostile and intimidating behavior, sometimes known by the shorthand term “bullying,” is defined in university policy as “unwelcome behavior pervasive or severe enough that a reasonable person would find it hostile and/or intimidating and that does not further the University’s academic or operational interests.” Visit this link for more information on the campus policies and resources surrounding this subject.
Women in Science & Engineering Leadership Institute (WISELI)
The Women in Science & Engineering Leadership Institute (WISELI) is a research center at the University of Wisconsin-Madison.
The long-term goal of WISELI is to have the gender of the faculty, chairs, and deans reflect the gender of the student body at UW-Madison. To accomplish these goals, WISELI is a visible, campus-wide entity, endorsed by top-level administrators, which uses UW-Madison as a “living laboratory” to study gender equity for women in science and engineering, implement solutions, and provide methods and analyses to measure indicators of success.
WISELI also disseminates “best practices” in gender equity programming and measurement. Their workshops and materials are in demand by colleges and universities nationally (and even internationally). Visit their website for all of their offerings, but one notable item for supervisors and search and screen committees alike is their publication surrounding diversity in recruiting practices. Download a PDF of the document here.
IT Services from Division of Information Technology (DoIT)
Information Technology Services are available to everyone on campus through the Division of Information Technology (DoIT). From data storage and server maintenance, to the more immediate needs of renting equipment for a trip or meeting, you have everything you can imagine at your fingertips through DoIT’s broad range of services.
Some examples of services available to you from DoIT:
- Notebook computers on daily to semester basis
- Projector & projector screen rental on daily or weekly basis
- Verizon 4G LTE modems with wireless Internet service on daily to monthly basis
- Free access to many software applications
DoIT even has the State of Wisconsin’s largest public sector printing facility!
Shared Governance on Campus
We have a strong network of shared governance on our campus; shared governance gives representation to academic staff, university staff, faculty and students, who all take part in making significant decisions concerning the operation of the university. Shared governance is a unique and important aspect of life at the University of Wisconsin-Madison.
Participating in shared governance is an opportunity for people across campus to come together to share ideas, make a difference and gain professional experience.
Learning Communities for Institutional Change & Excellence (LCICE)
Cultivating Inclusive Practice through Dialogue
LCICE is a unit in the Division of Diversity, Equity and Educational Achievement (DDEEA) that offers academic-year and semester-long Learning Communities (LCs) to help build institutional capacity to implement our strategic diversity initiatives and develop our abilities to engage effectively in a globally interconnected workforce and world. The success of this university in its mission as a world-class teaching, research, and public service institution depends on nurturing a diverse body of students, faculty and staff to foster innovation and excellence.
To achieve this mission, the Learning Communities provide a forum for active participation in dialogue focused on creating working, learning, and teaching environments where everyone is heard, valued and included. Through dialogue, one learns how to engage in transformative changes of behaviors, policies, and procedures that collectively impact the campus climate for ALL community members.
Center for Healthy Minds
The Center for Healthy Minds at the UW asks:
“What if our world were a kinder, wiser, more compassionate place? A place where we exercise our minds just like we exercise our bodies? A place where transforming your mind not only improves your own well-being, but cascades to the well-being of others in your community and around the globe?
We’re making this vision a reality at the Center for Healthy Minds. Faced with mental and physical health challenges at a global scale, we conduct rigorous scientific research to bring new insights and tools aimed at improving the well-being of people of all backgrounds and ages. Our research, rooted in neuroscience, comes down to one basic question: What constitutes a healthy mind?”
Their site offers news articles on well-being in the workplace, as well as much more.
UWell Campus Initiative
UWell is a campus initiative promoting the overall wellness of the University of Wisconsin Madison campus community. Although wellness is a broad term that can have a different meaning to each individual, UWell has defined it as an active process of becoming aware and making active choices toward a successful way of being.
The overarching goals for the initiative (beyond the purpose of improving health and well-being):
Create a coordinated network of opportunities for students, staff, faculty and dependents
Coordinate existing efforts to provide greater visibility and access
Create a consolidated “place” for people to see options (Web presence)
Create opportunities for cross-unit programming throughout campus
Provide comprehensive campus communications which promote wellness and wellness activities
Visit their website for more details on their programs and events on campus.
University Housing Dining Info
University Housing manages and runs all of the dining halls on campus for students to find a healthy variety of food choices while attending school here at the UW. However, faculty, staff, and the general public can also eat at any of their six dining locations via a variety of payment methods, depending on their affiliation with UW-Madison and personal preference. Payment methods include Wiscard (UW-Madison photo ID card for students, faculty, and staff), credit card, and cash.
You can even get a discount! Non-resident customers who pay with their Wiscard account receive a 5% discount on food purchases at University Housing and Wisconsin Union dining locations. In addition, all enrolled UW-Madison students are exempt from sales tax on food purchases when paying with Wiscard, saving an additional 5.5% at most campus dining locations.
Rec Sports Facilities
Our campus offers several state-of-the-art sports facilities for staff, students and faculty to use. From swimming, running, weight lifting and tennis to skating and yoga, everyone’s fitness and recreational needs are covered. Did you know you can also get a reimbursement from most health insurance for health and wellness programs?
Transportation Services offers substantially-discounted bus passes for commuters, along with many other benefits for campus users of their services. Contact them for more information on their other services, including car and van pools.
The UW has an extensive library system, literally! From A (American Indian Studies Library) to Z (Zoological Museum Research Library), they have students covered, cover to cover. But did you know that UW staff can use these libraries too?
UW-Madison faculty and staff, including most with emeritus status, use a current, valid UW-Madison ID to borrow materials and have the following library privileges:
Surplus With a Purpose
Surplus With A Purpose
Accessibility Resources on Campus
This index to resources is coordinated by the Accessibility and Usability Committee, on behalf of the Office of the Provost and the campus ADA Coordinator. If you cannot find the information you need, or if you would like to suggest a change to the information referred to in this site, please contact the ADA Coordinator at 608-263-7400.
Office of Child Care and Family Resources (OCCFR)
In keeping with the African proverb that says, “It takes a village to raise a child,” parents often seek the insight and counsel of relatives, friends and professionals during their child-rearing years. Campus parents face the challenge of balancing the complex demands of work and family. Visit the Office of Child Care and Family Resources for information on doing this successfully.
UW-Madison Retirement Association (UWRA)
The University of Wisconsin–Madison Retirement Association promotes the interests, health, and welfare of its members through a diverse program of activities and information, facilitates their support of the University and the surrounding community through volunteer initiatives, and maintains liaisons with relevant University and community organizations.
UW-Madison Records Management / Retention
UW-Madison Records Management Program
The University Records Management Program is housed within the University Archives in Steenbock Memorial Library on the UW-Madison Campus. The University Records Management is governed by the University of Wisconsin Board of Regents Policy 3-2, University of Wisconsin System Public Records Management and Wisconsin Records Laws. The UW-Madison Records Officer consults campus-wide with all office levels in managing all information assets, regardless of format or medium in accordance with Records Management Best Practices. The University’s teaching, research, and outreach mission depends upon the effective and efficient management of information assets and resources which are increasingly digital and linked to information technologies. It is important for University offices to realize that, although records can and do exist in a wide variety of storage formats, state and federal laws still apply to how they manage the information contained in them and that they could be a public record.
UW-Madison Records Retention and Disposition Schedules
State agencies like UW-Madison, are statutorily required to provide records schedules for all records not already covered by an existing records schedule. By law, RDAs have to be submitted one year after each records series has been received or created. After 10 years, the RDA sunsets, and a new one must be resubmitted for Public Records Board approval. These records retention schedules apply to records in all formats, not just paper records. This would include records in electronic systems, such as email, records in shared drives, imaging systems, and other electronic repositories.
Always bear in mind that your own resolution to succeed is more important than any other.Abraham Lincoln