Events
Promoting Resilience in Your Team
Rich Gassen of CSN and Theresa Kim of LTD will co-facilitate a discussion with a group in the IT Leadership Development program on promoting resilience in a team setting, using resources from LTD on the topic and prior CSN events including our book club of Heather Younger’s highly-rated book The Art of Caring Leadership.
Date: November 18, 2026
Time: 3:00-4:00 pm
(link to come soon)
Introducing SEAT: UW–Madison’s Change Management Framework
Change is a constant at UW–Madison, and supervisors often play an important role in helping employees understand and navigate what is changing. Whether the change involves a new process, technology, policy, organizational structure, or way of working, how people experience and respond to change can have a significant impact on successful adoption.
Developed collaboratively with campus partners, SEAT (Stage, Engage, Act, Thrive) is UW–Madison’s practical Change Management Framework and Toolkit. In this session, participants will take a closer look at the framework, explore the tools and resources included in the toolkit, and consider how SEAT can help them think through and support the people side of change.
In this interactive session, participants will:
- Explore the four stages of the SEAT Framework and how they can be applied to different types of change.
- Discover practical tools and resources in the Change Management Toolkit that can help leaders and teams navigate the people side of change.
- Consider how SEAT can help them prepare, engage, and support employees through changes affecting their teams.
Presented by Jen Erickson of the Office of Strategic Consulting.
Jen’s Bio
Jenny Erickson has more than 20 years of experience in community, organizational, and leadership development. As Capacity Building Lead in UW–Madison’s Office of Strategic Consulting, she develops learning experiences and practical tools that help campus teams lead change, strengthen performance, and build healthy workplace cultures. Previously, Jenny served as a professor and community development educator with UW–Madison Division of Extension, partnering with organizations to identify needs, develop solutions, and evaluate impact.
Date: November 19, 2026
Time: 10:00-11:00 am
Online via Zoom Link
Unmuted
Keynote speaker Rachel Druckenmiller spoke at the CSN 10-year anniversary event on August 4, 2025, sharing her V.O.I.C.E. method of communicating more fully and unmuted.
Planners in the Wild
CSN Planners Justin Bush, Sue Carlson, and Chris Hodges at the CSN booth during the employee resource fair on October 14, 2025.
Heather Younger Zoom Call
Author Heather Younger joins CSN members on a Zoom call to discuss her book The Art of Caring Leadership, August 2021.
Listening to Understand
CSN facilitators Ruben Mota and Carol Hulland listen intently to another book club member at the Drive sessions in 2019.
Facilitators and Author
CSN Book Club facilitators pose with author Kathleen Paris at Lathrop Hall at the final session of The Clover Practice in 2017.
CSN Facilitator in Action
CSN Facilitator Patti Havlicek explains a concept from the book Drive, CSN’s 2019 Summer Book Club selection.
Personal Reflection
Author Kathleen Paris engaged with the groups as they went over the chapters of The Clover Practice in 2017.
Conference Conversations
Carol, Shelly, Chris, and Rich at the CSN booth during the Employee Resource Fair in 2024, where they handed out CSN swag and talked with visitors about the benefits of being a campus supervisor’s network member.
Summer of Celebrations
CSN members networking at Allen Centennial Gardens at UW–Madison during our Summer of Celebrations in 2024.
Discussion Panels
CSN Panel Discussion at the LMD Conference talking about our experiences with various well-being resources on campus.
In reflection:
Atomic Habits at Work Presentation
Held April 12, 2023, at the Administrative Professionals Conference at Union South
Presented by Rich Gassen, print production manager, Digital Publishing & Printing Services; and Jennifer Erickson, capacity building lead, Office of Strategic Consulting. This event was co-hosted by the Campus Supervisors Network.
This discussion-based session focused on building better habits in your work life, using the #1 New York Times bestseller, “Atomic Habits,” by James Clear as a guide. Clear writes about habits, decision-making, and continuous improvement. His book has sold over 8 million copies worldwide and has been translated into over 50 languages.
“Atomic Habits” describes several proven techniques for building new habits (or ending bad ones), which will be covered in the session. Topics of this session included identity-based habits, changing the cues to direct you to better decisions, habit stacking (building upon habits you already have), and environmental design improvements. The presenters shared some stories, as well as additional resources for you to explore the topic further on your own.
“I want to share how much I have enjoyed reading the book and also participating in the discussion. The entire experience made me feel supported and part of something much bigger.”
Many attendees have shared that they have learned as much from their peers about how the campus functions as what they took away from the main content of our sessions. This is something to consider when thinking of joining in on a session or not; take into account that the interactions with other supervisors and leaders at UW are as valuable and satisfying as the topics we are covering.
“As an employee of the Division of Extension, I really enjoyed the opportunity of meeting people working on campus. While our individual work may be different, we are all striving to be the best supervisor we can be.”
That is just one of the added values a UW–Madison community of practice like CSN brings to the table: your hunger for learning is complemented by your thirst for growth and support of others in similar situations.
Get Involved!
Want to be more involved in CSN? Our strength comes from the diverse experiences the members of our planning committee bring to the table, along with feedback from other campus supervisors regarding content for our website and events. The more people who provide input, the stronger our services and abilities to deliver on our mission. Their time commitment is low since we all share in the planning and participation at sessions.
Please don’t hesitate to contact our committee chair at any time, and thank you for your involvement!
