Coaching Those In Your Care

In CSN’s recent presentations on Building Employee Trust, we discussed four growth areas for building trust in teams: Emotional Intelligence, Change Management, Empathy, & Coaching. We end this series with a conversation around Coaching.

Join CSN members Rich Gassen and Shelly Vils Havel for a small group discussion on this topic, with definitions, examples, and resources for coaching those in your care. Some pre-work will be sent via email August 12 to registrants. Come prepared to share stories and have candid conversations around your journey in this area of supervision.

Thursday, August 18, 2022
9:30 am-11:15 am via Zoom

Register at https://go.wisc.edu/85j9xc

CSN Bite-Size Book Club —
Brag, Worry, Wonder, Bet: A Manager’s Guide to Giving Feedback

Giving someone feedback can be a daunting task for a manager-especially when an employee is underperforming. To soften the blow, we sometimes refer to difficult feedback as “developmental” or “constructive” but these phrases rarely prompt the type of productive conversations managers need to have with team members. Steve King, a longtime executive who has held leadership roles with a variety of organizations including UW-Madison, cuts to the chase with a simple and tested framework on providing feedback.

Think of how great it would be to break through the typical awkwardness of giving feedback and start having serious conversations about performance, development, and careers. Regardless of your role, if you want to give feedback to others on a regular basis, you need a proven approach to improve the quality of your conversations. It starts with four simple words-Brag, Worry, Wonder, Bet.

Join Shelly Vils Havel and Rich Gassen of CSN to read this short book, and then have a one-session discussion around the topics covered within. We’ll send the book and other materials to participants two weeks before we meet. Then, on August 24 at 12:15, we’ll get together on Zoom to have a conversation about delivering feedback effectively.

Author Steve King is the retired executive director of the Center for Professional and Executive Development for the Wisconsin School of Business at the University of Wisconsin–Madison.

Steve teaches in the Master of Engineering in Engineering Management (MEM) program in the UW-Madison College of Engineering. Steve teaches in the executive MBA program and various executive education programs for the UW-Madison School of Business. He is also an adjunct faculty member at Northwestern University Center for Executive Education and teaches for the business school at Morehouse College in Atlanta.

Wednesday, August 24, 12:15-1:30pm on Zoom

Sorry, Registration has ended for this event.

CSN events offer

LEARNING with a side of NETWORKING!

The “main course” of CSN events is the content;
the “side” of CSN events: the meaningful connections you make.

“I do want to share how much I have enjoyed reading the book and also participating in the discussion. The entire experience made me feel supported and part of something much bigger.” ~Laura

“I really enjoy book clubs and the opportunity to do one with other campus supervisors outside my division was enticing since we do a lot within our division but it’s nice to hear from others.” – anonymous survey response

Many attendees have shared that they have learned as much from their peers about how the campus functions as what they took away from the main content of our sessions. This is something to consider when thinking of joining in on a session or not; take into account that the interactions with other supervisors and leaders at UW are as valuable and satisfying as the topics we are covering.

“As an employee of the Division of Extension, I really enjoyed the opportunity of meeting people working on campus. While our individual work may be different, we are all striving to be the best supervisor we can be.” – survey response

That is just one of the added values a UW-Madison community of practice like CSN brings to the table: your hunger for learning is complemented by your thirst for growth and support of others in similar situations.

What have you taken away from your interactions at CSN events? We’d love to hear about them!

In reflection:

CSN Elevate Book Club

Held March 9, 16, & 23, 2021

If the last year has taught us anything, it’s that we can’t stay stagnant. We always have to be improving and elevating ourselves. The world around us is changing at a breakneck pace, and we have to be continually improving to be the best versions of ourselves and keep up with it. This is especially true for leaders and supervisors, who need to be in their best shape to lead in this rapidly changing world. You can’t stay the same and expect to be able to lead teams in the future.

Robert Glazer, CEO of Acceleration Partners, wrote a book about this topic. He has led a fully remote team for years and has seen in the last year how people have had to adapt and improve themselves to work in and lead remote teams. He knows the importance of continual improvement and says it comes down to your daily habits and actions. You have to know where you want to go in order to put in the work to get there.

In his book, Elevate: Push Beyond Your Limits and Unlock Success in Yourself and Others, Robert lays out four ways to elevate yourself for continual improvement:

1. Spiritual. This isn’t necessarily religious, but it’s about knowing who you are and what you stand for. This includes the personal standards you live by each day. In order to improve yourself, you have to know where you are going and what you want most.
2. Intellectual. Spiritual elevation helps you realize where you want to go, intellectual elevation helps you get there. This includes establishing routines and healthy habits and setting long-term and short-term goals.
3. Physical. You have to take care of yourself physically to have the strength and energy to reach your goals. Elevate yourself with improved eating and exercise habits to take care of your body.
4. Emotional. Your emotional levels affect your relationships and how you react to challenging situations. Everyone faces stress and trials, but when you elevate yourself emotionally, you are better prepared to handle the ups and downs.

We discussed these capacities in detail in our three sessions, and were joined by the author during the last session for some in-person Q&A!

For access to the workbook and other resources shared at this book club, visit this link: https://go.wisc.edu/8jzpd8